Shipping policy

At Simply Nice Canada, we strive to ensure your order is delivered promptly and safely. Below are the details of our shipping policy:

Processing Time

All orders are subject to different turnaround times and will be discussed during the ordering process. 

Shipping Carriers

We use reliable shipping carriers, such as Chit Chats or Canada Post, to ensure your package arrives on time.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor its journey.

Shipping Restrictions

• We currently ship worldwide

Lost, Stolen, or Damaged Packages

• Though instances of lost, stolen, or damaged packages are rare, we are not responsible for such instances. However, if your package is lost or arrives damaged, please contact us at simplynicecanada@hotmail.com within 2 days of delivery. We will help assist in resolving the issue through communication with our carrier to help locate your package. 

Customs and Duties

For international orders, customers are responsible for any customs fees, taxes, or duties imposed by their country.

If you have any questions about our shipping policy, feel free to reach out to us at simplynicecanada@hotmail.com. Thank you for choosing Simply Nice Canada!